Requesting Records

A step-by-step guide based on the on-screen experience.

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Start Your Request

On the landing page, click Start your request.
You’ll see an overview of the process: submitting the form, uploading documents, and receiving secure updates.

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Step 1 — Select Who Is Making the Request

Choose who is submitting the request:

• I am the student or parent/guardian – For personal or your child’s records.
• I am a third-party organization – For employers, legal offices, background screeners, etc.

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Step 2 — Student Information

Enter the required student information:

• First, Middle, Last Name (as used in school)
• Optionally indicate if their current legal name is different
• Date of Birth
• Last School Attended (searchable list)
• Last Year Enrolled
• Index/Record Number (if known)
• Graduation status
• Parent/Guardian name (if applicable)

Click Next.

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Step 3 — Requester Details

Provide information for the person or organization receiving the documents:

• Name and email
• Delivery method:
  • Secure Electronic Delivery (PDF)
  • Mail via USPS
  • International Mail
  • Pickup

Select all Record Types needed (fees shown beside each).
You may also Add Another Recipient.

Click Next.

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Step 4 — Additional Details

Choose the Reason for Request:

• Employment
• Education
• Legal purpose
• Other

Add any Special Instructions.

Click Next.

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Step 5 — Supporting Documents

Upload any supporting documents required.

• Allowed file types: PNG, JPG, PDF, DOCX
• Maximum file size: 10MB

Drag and drop files, or click the upload area.

Click Next.

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Step 6 — Authorization

Complete the authorization:

1. Draw your signature.
2. Enter your First and Last Name.
3. Check the required authorization certification box.

Click Next.

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Step 7 — Delivery & Payment

Review your request details and fees, then choose a payment method.

Credit/Debit Card

• Card number
• Expiration date
• Security code
• Billing country and ZIP code

Manual Money Order

Instructions will be provided if selected.

Click Submit Request when ready.

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Confirmation & Tracking

After submitting:

• You’ll receive a tracking number.
• Updates are sent via email or SMS (if enabled).
• You can revisit the portal anytime to track your request.

ODA request form